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Terms and Conditions

Administration Office

76 Cochranes Rd Moorabbin 3189 

Payment Methods

We accept the following methods of payment: Credit Card (Visa or  MasterCard), direct deposit into our bank account, money order.

Shipping and Handling 

Our furniture is delivered using a courier company direct to your door. Upon confirmation of your payment, most items will be shipped the next business day. Delivery time depends on your location, a notification email will be provided to you with full details of the delivery with the courier’s contact details and consignment note number.

All deliveries will take place during normal business hours Monday to Friday (9.00am – 5.00pm). Delivery times depend on volume on any given day, so it is not possible to provide exact time of delivery.

If you are not usually home during business hours, or are unable to accept delivery we suggest: 

- You have the item delivered directly to your place of work, or to a trusted neighbour/relative.

- Provide special instructions when ordering for a safe delivery place at your home or business (eg The Garage will be unlocked, behind the front fence). 

All deliveries are to your front door only and not a furniture installation service.

Delivery Times

SYDNEY Overnight MELBOURNE Overnight CANBERRA 2 Days BRISBANE 2 Days
ADELAIDE Overnight PERTH 3-7 Days HOBART 3-5 Days DARWIN 5-9 Days

BALLARAT (VIC) Overnight BENDIGO (VIC) Overnight GEELONG (VIC) Overnight MORWELL (VIC) Overnight SHEPPARTON (VIC) Overnight ALBURY (NSW) 1-2 Days COFFS HBR (NSW) 2-3 Days DUBBO (NSW) 2-3 Days GOSFORD (NSW) 2-3 Days LISMORE (NSW) 2-3 Days NEWCASTLE (NSW) 2-3 Days ORANGE (NSW) 2-3 Days PORT MACQ (NSW) 2-3 Days TAMWORTH (NSW) 2-3 Days WAGGA (NSW) 2-3 Days WOLLONGONG (NSW) 2-3 Days BUNDABERG (QLD) 3-4 Days CAIRNS (QLD) 4-5 Days GOLD COAST (QLD) 2-3 Days MACKAY (QLD) 3-4 Days MAROOCHYDORE (QLD) 3-4 Days ROCKHAMPTON (QLD) 3-4 Days TOOWOOMBA (QLD) 3-4 Days TOWNSVILLE (QLD) 4-5 Days LAUNCESTON (TAS) 3-5 Days

NSW ZONE 1 2-3 Days NSW ZONE 2 2-3 Days NSW ZONE 3 2-3 Days NSW ZONE 4 2-3 Days NSW ZONE 5 2-3 Days NSW ZONE 6 2-3 Days VIC ZONE 1 Overnight VIC ZONE 2 Overnight VIC ZONE 3 1-2 Days QLD ZONE 1 3 Days QLD ZONE 2 3 Days QLD ZONE 3 3-4 Days QLD ZONE 4 4 Days QLD ZONE 5 5 Days QLD ZONE 6 5-7 Days

SA ZONE 1 2-3 Days SA ZONE 2 2-3 Days SA ZONE 3 2-3 Days SA ZONE 4 3-4 Days SA ZONE 5 3-4 Days TAS ZONE 1 3-5 Days TAS ZONE 2 3-5 Days WA ZONE 1 5-9 Days WA ZONE 2 5-9 Days WA ZONE 3 5-9 Days WA ZONE 4 5-9 Days NT ZONE 1 5-9 Days NT ZONE 2 5-9 Days

Click here to download the EAT Furniture Shipping Zone Guide (PDF)

Warranty

We source only durable items, from proven manufacturer’s who have complied with our rigorous selection criteria. All furniture sold comes with a full twelve (12) months warranty against manufacturer’s faults. The warranty applies to normal domestic use only.

Return of Items

Items may be returned within seven (7) days for a full refund of the purchase price.  Please note that courier charges are non-refundable. Upon receipt of the item, a refund will be issued within three (3) business days. Customers must request a return authorisation form prior to returning any items.

Due to Health & Safety regulations, our warehouse can only accept returns from a courier company directly. Please do not return items personally as staff may not be able to assist. The item(s) must be returned in their original packaging, in an unmarked and unused condition, unassembled to the following address:

EATfurniture

76 Cochranes Road Moorabin Vic 3189

Product Availability and Pricing

Caution is taken to ensure that all items displayed on our website (www.eatfurniture.com.au) are in stock and available at the prices shown. We reserve the right to correct any errors that may be made by us in publishing these prices and availability.

All products are priced an sold in AUD currency.

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